On July 11, 2025, Epic rolled out a major MyChart update that helps patients find nearby healthcare facilities, compare wait times, and book same-day appointments—all from one place. But there’s a catch: it only works with Epic-connected facilities that have opted to share their schedules.
This new feature ties into the broader TEFCA Individual Access Services (IAS) initiative, a national effort to give patients secure, electronic access to their health records. Under TEFCA, individuals can use connected health apps to retrieve information from participating providers, streamlining access and keeping data protected.
How It Works
IAS acts as a bridge between patients and healthcare systems. Through MyChart or other TEFCA-connected platforms, users can securely access their medical records across different organizations, provided those organizations are part of the TEFCA network.
Why It Matters
For people juggling multiple doctors, living with chronic conditions, or frequently moving between providers, this is a game changer. It also helps caregivers and ER teams make faster, better-informed decisions—the end goal: tighter coordination and more competent care, wherever you are.
What’s Next
The big question now is: how many Epic facilities will opt in and open up their availability? Right now, non-Epic locations don’t show up in MyChart, and it’s unclear whether TEFCA or Epic will move to fix that. But the direction is promising. While not perfect, this update moves us closer to a healthcare system where patients can find and book care anytime, anywhere, with a full view of their options.